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### Privacy Policy
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**Introduction**
City MD & Wellness Clinic ("we," "our," "us") is committed to protecting the privacy and confidentiality of our patients' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information. By using our services, you consent to the practices described in this policy.
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**Information We Collect**
We may collect the following types of information:
**Personal Information:**
- Name, address, phone number, email address, date of birth, and gender.
- Medical history, treatment records, and other health-related information.
- Payment information such as credit card details and billing address.
**Non-Personal Information:**
- Browser type, IP address, and browsing behavior on our website.
- Cookies and similar tracking technologies.
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**How We Use Your Information**
We use your information for the following purposes:
**Providing Medical Services:**
- To diagnose and treat medical conditions.
- To communicate with you regarding appointments, treatment plans, and follow-ups.
**Administrative Purposes:**
- To process payments and manage billing.
- To maintain accurate medical records.
**Improving Our Services:**
- To enhance our website and services based on user feedback.
- To conduct surveys and gather insights into patient satisfaction.
**Legal and Regulatory Compliance:**
- To comply with applicable laws, regulations, and legal processes.
- To protect the rights, property, and safety of our patients and staff.
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**How We Protect Your Information**
We implement various security measures to protect your personal information, including:
- Secure storage of medical records and payment information.
- Encryption of sensitive data during transmission.
- Access controls to restrict unauthorized access to patient information.
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**Sharing Your Information**
We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:
**With Your Consent:**
- We may share your information with third parties when you have given explicit consent.
**For Medical Treatment:**
- We may share your information with other healthcare providers involved in your care.
**For Legal and Regulatory Purposes:**
- We may disclose your information to comply with legal obligations or to protect our rights and interests.
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**Your Rights**
You have the following rights regarding your personal information:
- **Access:** You can request a copy of your personal information.
- **Correction:** You can request corrections to your personal information if it is inaccurate or incomplete.
- **Deletion:** You can request the deletion of your personal information, subject to legal requirements.
- **Objection:** You can object to the processing of your personal information for certain purposes.
To exercise these rights, please contact us at [Mydoctor@citymdbahamas.com](mailto:Mydoctor@citymdbahamas.com).
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**Changes to This Privacy Policy**
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we protect your information.
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**Contact Us**
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
City MD & Wellness Clinic
Collins Avenue, opposite Columbus Primary School, Nassau, The Bahamas
Phone: (242) 356-9596 | (242) 356-9594
Email: [Mydoctor@citymdbahamas.com](mailto:Mydoctor@citymdbahamas.com)
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**Effective Date: June 27, 2024**